IT Support
Our Daily Vibes in our Ohana
IT Support
About us
DataHouse Asia is a is a member of ʻike Group, a growing group of innovators, technologists, and entrepreneurs, owning the biggest and the longest information technology consulting firm, our sister company, DataHouse Consulting founded in 1975 in Hawaii, US.
As one of the most prestigious software development companies in Danang, Vietnam, we provide end-to-end services for great enterprises, governments, and start-ups. With over 10 years of experience in the software engineering industry, we have successfully collaborated and delivered our high-quality software projects to partners in 19 countries worldwide.
Who are we looking for?
The position as an IT Support will be responsible for all activities related to the IT and Facilities in our Ho Chi Minh and Binh Duong branches to ensure that the processes relating to IT in both branches follow all relevant legal and internal guidelines, including not limited to supporting end-users, managing assets and troubleshoot IT issues and any other duties/ad-hoc requested by the IT Lead.
In addition, by joining IT team, you will be trained by the senior team members and IT Lead to orientate his/her career path as a DevOps in the future.
What are your responsibilities?
- Manage computer networks and systems including software, mainframes, VPNs, routers and other physical hardware, etc.
- Update and troubleshoot IT issues (network, hardware, etc.) for users on-demand or from inspection of the systems.
- Set up and fix facilities if needed.
- Purchase and manage IT assets in the Ho Chi Minh and Binh Duong branches.
- Participate in IT projects as assigned by the IT Lead.
Do you meet these job requirements?
Education:
- Bachelor’s degree or equivalent level with a major in Computer Science/IT, fresher candidates are welcome.
Experience:
- Basic IT technical skills.
- Had one month and above of relevant experience/knowledge about network, install and troubleshoots IT devices is preferable.
Specific skills:
- Be able to work independently with the remote supervision of IT Leader;
- Basic communication in English;
- Be honest, trustworthy and responsible in the strong one-team spirit.
Are you excited to explore our perks?
- Competitive take-home cash together with monthly allowances
- Performance appraisal and salary review twice a year
- Opportunities to work in multi cities (Da Nang/ Binh Duong/Ho Chi Minh) and explore the US culture in Hawaii
- Unlimited learning budget and tons of training sessions (English, wellness & tech-share workshops)
- More than 16 days off per year
- Fun vibe at work: daily tea break, sports activities, celebrations, outing days, and annual company trip
- Healthcare policy: social insurance, annual health check and health coverage budget
You can either submit your application to email address: career@datahouse.com